Why choose avidity?
Customer Experience and Its Importance
There is no shortage of technologies and industry best practices that can help you to better serve your customer. While each of these customer service tools offer some benefit, a lack of integration between each technology and each step in the consumer journey leaves the consumer underserved or over-marketed.
The Avidity Group creates interplay – bringing together the people, practices, hardware and software needed to best service your customer, gain insights into their preferences and practices, develop a robust marketing strategy and grow your business.
Benefits Of An Optimised Customer Experience
Our Consumer Environments
MALLS & RETAILERS
SME & INFORMAL TRADE
ENTERTAINMENT & BROADCASTERS
WELLNESS & SPORTS
CITIES & TRANSIT
FINANCIAL SERVICES & STOCKVELS
Need our help? Contact us to create and execute a full customer experience strategy while collecting context-rich insights around consumer behaviour.
+27 (0) 10 035 4206
4th floor, Future Space, 96 Rivonia Rd, Sandton, 2106